Kloof Lawnmower Centre customers are happy
This is what they have to say:
Such brilliant friendly service, I ordered from JHB, paid and they sent my item with The Courier Guy the same day. Good service like thus is scarce ! Thank you Sue.
Great service,so helpful today,
Mower is running well with new diaphragm.Many thanks
So I needed to buy an axe. A decent one that didn’t snap in two, or crack a head. Searching for agents of Husqvarna and Stihl, I came across our local lawnmower shop, who it turns out are agents for both, by dint of supplying their motorised equipment. But I asked about axes, and they were super helpful! Looked up the models, located stock, sent me quotes on the same day, and then got my axes delivered in a few days, notifying me on SMS and email. I cannot recommend these guys enough. The service was fantastic. Thank you.
You guys are great!!! Special thanks to Sue and Paul for their great service and advise. Speedy currier service.
Just to inform you that the lawn mower arrived safe on Monday, I’ve been so busy cutting grass as I wanted to tell you earlier. Thank you very much for your care and fantastic customer service.
Incredibly helpful, knowledgable and efficient every time! Thank you
Thanks for the great service. Super happy with my fertilizer spreader.
We got all the parts yesterday without any hassle and in good order.
Just to let you know: we are very happy with the service you guys provided: professional, quick, pro-active, so you’ve got a happy customer on the other side of the continent
What a great experience – went to buy a chainsaw and ended up talking for ages. Very knowledgeable and approachable. Thanks for the great service!
Excellent service.
Couldn’t ask for better.
Helpful and honest to deal with.e and efficient service.
What a pleasure doing business. Enquiry on Wednesday afternoon, Friday morning delivery. From KZN to Gauteng. Well done Sue.
Received good service, got lecture on how to use the grass cutter machine and recorded the video of the lecture which came in handy at home when they were using the machine
What a great experience to have been looked after by Sue Fenton for
Kloof Lawnmower Centre. Unable to locate a U.K. supplier for the drive belts I require, I cast my sights wider and found KLC, contacted Sue and hey presto, problem solved. Thank you Sue and KLC. 10/10 for speedy, polite and efficient service.
The “go to” shop for any gardening machinery. They only sell the best. The owner is very knowledgeable and has the interests of his customers at heart.
Kloof Lawnmower Centre. Honestly can’t thank you enough for what you did for me. The part works perfectly and delivered to joburg in less than 24 hours! Thank you so much once again!
I purchased a Tandem Torx 6kva generator from them in January 2020, the response from them was good and the product is excellent. Was an excellent purchase and has helped us greatly during periods of no power and loadshedding.
I have been so impressed with the communication and professionalism from this company. I recommend them. Outstanding.
Just a quick note of thanks for the excellent service that you guys provide. I had a knock at the door a bit earlier and it was one of The Courier Guy dispatchers armed with the drive belt I ordered for the Flymo. It’s on the mower and it’s mowing again. REALLY quick and efficient service – MUCH appreciated!
Sep 2020
I just wanted to say a huge thank you for the incredible service !!!
I can’t believe I have my parts in hand already WOW!!!
I would like to thank you for your excellent service. I am very happy with my new mower and will always be visiting your shop and advise you to all my friends.
I assembled the mower and it works fine – nothing damaged from the packing breaking. All the added parts were there, so I assume the packaging must have broken in the last stage of delivery.
All is well and thanks again for your service, honesty and willingness to address a complaint – it shows that you have pride in what you do and always trying to please your customer – you are an asset to your company. A Rare find today.
Sue, thank you for the professional way in which you handled me.
Great service is hard to come by these days…however after emailing Kloof on a Sunday night, I received my quote before 8am on Monday morning. By Wednesday morning I received my machine. I am in Newcastle. The machine I chose was EQ675iS Briggs and Stratton Murray……thanx Kloof – Sue, for your great friendly efficiency
Thank you for the excellent service. I’ve received the lawn mower and cannot wait to unbox it.
Kind regards
A very satisfied customer
I really appreciate your quick response and arrangements iro the courier. I wish all online-enterprises were as effective as you obviously are.
Thoroughly recommend Kloof Lawnmower Centre. Amazing quick service and great advice, and their prices are so good that it was cheaper to buy from them and have it shipped 800km than buying locally.
Thank you so much for keeping me informed. Your customer service is a breath of fresh air in this day and age.
Lawnmowers are not something that I am very knowledgeable about! So I just wanted to say thank you so much for all the advice, sending the machine to Joburg and handling extra paperwork. Buying long distance can be so stressful and you just make it a breeze!
Received the brushcutter yesterday at 18h00. It is nice to deal with people that are efficient.
My experience buying from Kloof Lawnmower Centre. This sums it up:
1) Friendly, communicative, efficient organization.
2) Great product.
3) Lowest price.
4) Smooth transaction from initial enquiry, through EFT payment, to speedy delivery to my door. No problems. No Hitches. Product well packed.
Want to thank you for the Shindaiwa blower, I received it today and put it to work already. Very pleased on your quick service.
The online service of Kloof Lawnmower Centre is fast, effective and professional. You also save a lot of money.
I have received the stock, thank you very much. Nice doing business with you.
Just a quick word of thanks and appreciation from the United Kingdom for the support and advice from Mr Paul Fenton of Kloof Lawnmower Centre. My trusty 6HP petrol mower was giving me trouble; I was stumped on how to resolve the problem. I have known Paul and KLC for years so I contacted him. Thanks to Paul’s guidance and advice my mower was up and running perfectly again within 30 minutes of me pushing it out of my shed.
Many thanks Paul. It’s been a pleasure dealing with you guys.
I would like to commend Kloof Lawnmower Centre on the excellent service delivery offered to me. I would also like to commend you for always keeping to your word and delivering on time as promised. I will definitely be using Kloof Lawnmower Centre again without any hesitation.
We are based in Cape Town and took the logistical risk to deal with this Durban based company. The service levels have been exceptional and it has been like dealing with the company next door. Kloof Lawnmower is to be commended for outstanding service and adhering to promises. We will be doing a lot more with them in the future.
Kloof Lawnmower Centre were recommended to us by a friend. After visiting their premises we purchased various items which are in use at our complex. Having experienced their efficient after sales service we do not hesitate to refer them to others.
I have been using KLC for many years now. I use them because they give me honest advice, reasonable prices and great back-up service. KLC have always been able to resolve any mechanical difficulties I have had with all my garden care equipment and I will continue to recommend them.